Skip to main content
  • About Us
  • Future Energy
    • Community Energy
    • Distribution System Operation
    • Electric Vehicles
    • Flexibility Services
    • Green Recovery
    • Transmission Interface
    • Network Data
    • Open Data Portal
    • Smart Metering
    • Innovation
    • Investments in your area
    • Losses
    • New Power Generation
  • Support
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • A Force For Good
    • Partnership Working
    • Northern Powergrid Foundation
    • Emergency Power Cuts
    • Weather Aware
    • British Sign Language Interpreter
    • Education
    • Health and Safety
    • Help & Information Directory
    • Services Directory
    • Document Library
    • Contact Us
  • Engagement
    • Our Plan 2023-28
    • Events
    • Stakeholder Engagement
    • Independent Stakeholder Group
    • DSO Review Panel
    • Digitalisation and Action Plan
    • Blogs
  • News
  • Careers

Login

Login to online services

We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

Login Menu
  • Connections
  • Cut Outs
  • Independent Point of Connection
  • Earth Requests
  • Disconnections
  • Moving our Equipment
  • Enquiries
  • Safety Advice
  • SafeDig
  • Shrouding
  • Service Alterations
Northern Powergrid Homepage
  • My power is off
  • New connections
  • Existing connections
  • Our services
  • Contact us
  • More
    • About us
    • Power Cuts
    • Priority Services Membership
    • Be Prepared
    • Customer Service
    • Customer Welfare
    • Emergency Power Cuts
    • British Sign Language Interpreter
    • Careers
    • Contact Us
    • Community Energy
    • Independent Stakeholder Group
    • Distribution System Operation
    • DSO Review Panel
    • Document Library
    • Education
    • Electric Vehicles
    • Events
    • Our Plan 2023-28
    • A Force For Good
    • Partnership Working
    • Flexible Power
    • Help & Information Directory
    • Innovation
    • Investments in your area
    • Incentive Connections Engagement
    • Losses
    • News
    • Network Data
    • Northern Powergrid Foundation
    • Open Data Portal
    • New Power Generation
    • Safety
    • Services Directory
    • Smart Metering
    • Transmission interface
    • Weather Aware
  • Power cuts
  • New Connections

    New Connections

    Information

    • Battery Storage
    • EV Charging Points
    • Energy Storage Systems
    • Generation
    • Heat Pumps
    • Independent Point of Connection
    • New Connection
    • Solar Panels
    • Street Furniture (metered)
    • Street Furniture (unmetered)
    • Temporary Connection
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions
  • Existing connections

    Existing Connections

    Information

    • Battery Storage
    • Change Capacity
    • Disconnections
    • Energy Storage Systems
    • EV Charging Points
    • Generation
    • Heat Pumps
    • Move Equipment
    • Solar Panels
    • Street Furniture Changes
    Toolkit and Information Menu
    • Common Charging Methodology Yorkshire Plc
    • Common Charging Methodology Northeast Plc
    • Generation connection guide
    • Guide prices and timescales
    • Guide to connections services
    • Network Data
    • Open Data Portal
    • Payments
    • Transmission Interface
    • You have a choice
    • Connection offer Terms & Conditions

    If you are an organisation that installs low carbon technology in residential premises that have an existing connection, you can use ENA Connect Direct. It’s a new, faster way to get approval to connect residential low-carbon technology to the grid.

  • Our services
  • Contact us

Emergency 24 hour number

National helpline

Power Cut

It is now simpler than ever to report a power cut. If you want to report a power cut call...

105

  • Call

    Emergency 24 hour number

    National helpline

    Power Cut

    It is now simpler than ever to report a power cut. If you want to report a power cut call...

    105

  • User

    Login to online services

    We offer a range of online services. To find out more, visit our services directory or  help and advice directory pages.

    Login Menu
    • Connections
    • Cut Outs
    • Independent Point of Connection
    • Earth Requests
    • Disconnections
    • Moving our Equipment
    • Enquiries
    • Safety Advice
    • SafeDig
    • Shrouding
    • Service Alterations
  • Search
BACK TO NEWS

Stay and play safe this holiday period

Posted:
11/04/2025

Children and adults playing outside in the spring weather

With children enjoying the bright spring weather and spending more time outdoors, we're reminding parents and guardians to think about electricity safety this holiday period.

With pupils taking a well-earned break from school over the Easter period, it’s essential that children and young people know to stay away from their local power network, including substations and overhead power lines, cables and poles.

Northern Powergrid, who provides free electricity educational safety resources for parents, carers and teachers, is reminding people that retrieving items from substations or its network is extremely dangerous.

If someone spots anything potentially unsafe, or a damaged electricity cable or pole, they must call the company’s 24-hour team on free-phone 105 and specially trained engineers will be sent out to assist.

Gareth Pearson, Northern Powergrid’s Director of Health, Safety and Training, said: “The Easter holiday period is a busy time for all families, but we’d ask parents and guardians to make sure that their children know the dangers of electricity and that parents and older children know it’s us, Northern Powergrid, who they need to call on free-phone 105 if they accidentally kick a football into a substation, or manoeuvre a powered toy, or drone, into our overhead power lines.

“If using drones, make sure they’re well away from our power network and remember our campaign slogan to ‘Look Up It’s Live!’ to check where overhead cables and power lines are located.

“Our free safety animation helps to spread the vital safety message to children, and our free education assets can help entertain children if the weather takes a turn for the worse and you’re looking for indoor learning activities. Download the resources at northernpowergrid.com/education.

To report an electricity network safety issue contact Northern Powergrid on free-phone 105. The national 105 number automatically directs people to their electricity distributor.

Information about power cuts or how to get extra support is also available 24/7 via Facebook and X @NorthPowergrid. For more health and safety tips visit www.northernpowergrid.com/safety.

National Helpline
105
MON-SUN
24 Hours

Have you checked out our Help & Advice directory, it may just have the answers that you're looking for.

Make an enquiry
BACK TO TOP
footer-logo
Footer
  • Our business Plan
  • Video-Library
  • Event & Surgeries
  • Meet The Executive
  • Sitemap
  • Accessibility
  • Cookies
  • Legal
  • Slavery Act
  • Terms and Condition
  • Privacy Policy
Connect With Us 24 Hours a Day
  • Northern Powergrid - Twitter 
  • Northern Powergrid - Facebook 
  • Northern Powergrid - Youtube 
  • Northern Powergrid - Instagram 

Copyright © Northern Powergrid Holdings Company 2025

Cookie settings